90%
Reduction in manual address entry effort
85%
Improvement in address accuracy
10%
Decrease in duplicate records and Improved data quality
About
Client
Business
Global Food Leader
Farm Frites is a leading global supplier of potato-based products, delivering fries, potato specialties, and appetizers to over 100 countries.
Operational Efficiency Needs
The client required automation in address entry for customers and leads within NetSuite to reduce manual errors and improve efficiency.
Complex Address Management
They needed an advanced solution to automate the address entry process, similar to the auto-suggest feature in e-commerce platforms.
Our Solutions
We implemented a customized address auto-complete and selection feature in NetSuite, improving the client’s address management process.
Suitelet Interface for Address Suggestions
Developed a Suitelet user interface that provided real-time address suggestions based on partial input, enabling faster and more accurate address entry.
Integration with Address API
Integrated an external address suggestion API to provide accurate and relevant address options as users typed, similar to Shopify’s functionality.
Automated Sub-Record Creation
Implemented custom scripts to automatically generate sub-records for selected addresses, eliminating manual input and reducing errors.
ERP Optimization
Optimized NetSuite to ensure smooth functionality of the address auto-complete feature without affecting overall system performance.
Challenges
We encountered several challenges during the development and implementation of the address auto-complete feature:
API Integration Complexity
Integrating an external API for address suggestions into the NetSuite environment required extensive customization and testing to ensure smooth functionality.
Script Error Handling
Developing robust error-handling mechanisms in custom scripts to handle various API response scenarios and ensure seamless automation was a critical challenge.
Maintaining System Performance
Ensuring that the new address auto-complete feature did not adversely affect the overall performance and usability of the NetSuite system required careful optimization.
Results
Our address auto-complete and selection solution delivered significant improvements for the client:
Automated Address Entry
The implementation of the auto-complete feature reduced manual effort for address creation by 90%, significantly improving data accuracy and user experience.
Enhanced Operational Efficiency
Automated sub-record generation for selected addresses streamlined the process, saving time and reducing the potential for human errors.
Improved Data Accuracy
The integration of the address suggestion API ensured accurate address data, reducing the need for manual corrections and follow-ups.
Seamless System Performance
The optimized solution ensured that the address auto-complete feature worked smoothly within NetSuite, without impacting the system’s overall performance.
