100%
automated synchronization of users, projects, tasks, and timesheets
80%
reduction in manual project tracking and data entry effort
95%
faster visibility into real-time project activities in NetSuite
About
Client
Business
Brand Insights
The client provides expert ERP and project management integration solutions for helping businesses automate workflows and track projects efficiently.
Store Presence
The client delivers integration and automation solutions to diverse industries, operating across India, the Middle East, and Southeast Asia.
Operational Challenges
Manual updates between Zoho Projects and NetSuite caused delays, inconsistencies, and errors. This makes accurate project tracking difficult and time-consuming.
Our Solutions
Our team implemented a robust integration framework connecting Zoho Projects with NetSuite to deliver a scalable solution for seamless project tracking.
End-to-End Data Synchronization
Automated the transfer of users, projects, tasks, and timesheets from Zoho Projects to NetSuite custom records to ensure accuracy and hierarchy preservation.
Real-Time Project Visibility
Enabled management to track project progress, tasks, and timesheets in NetSuite in real time for providing clear insights for faster decision-making.
Automated API & Access Management
Implemented a dedicated access token system to dynamically handle authentication with Zoho for ensuring uninterrupted communication without manual intervention.
Optimized Workflow & Data Integrity
Developed Map/Reduce and Suitelet scripts with performance optimization and duplicate prevention logic for maintaining relational integrity across all records.
Challenges
Integrating Zoho Projects with NetSuite to maintain data accuracy and system reliability.
Hierarchical Data Management
Maintaining parent-child relationships between projects, tasks, and timesheets while preserving relational integrity.
Automated Token Handling
Ensuring access tokens were refreshed dynamically to support uninterrupted API communication without manual intervention.
Large Data & Duplicate Prevention
Optimizing Map/Reduce scripts to efficiently handle large datasets and prevent creation of duplicate records during synchronization.
Results
The integration framework provided a fully automated, reliable data pipeline between Zoho Projects and NetSuite.
Real-Time Project Tracking
All users, projects, tasks, and timesheets are consistently synchronized without manual input.
Seamless API Communication
Access tokens are managed transparently, ensuring uninterrupted connectivity with Zoho.
Operational Efficiency
Optimized scripts and hierarchical mapping improved system performance and reduced manual errors.
Scalable & Reliable Framework
The solution supports ongoing project management needs for providing management with accurate insights and real-time visibility.
