85%
reduction in manual data entry through automated PO and SO transmission
70%
faster shipment processing with accurate retrieval of PO and SO details.
90%
improvement in fulfillment tracking with automated creation in NetSuite.
About
Client
Business
Supply Chain Expertise
NorWood is a leader in providing logistics and shipment solutions for businesses, handling high-volume orders and complex fulfillment processes.
Operational Scale
The company required an integrated solution to streamline data flow between systems and reduce manual processes.
Focus on Accuracy
Ensuring accurate and timely order fulfillment was a priority, necessitating an efficient, automated solution.
Our Solutions
We integrated NetSuite and NorWood using SOAP and Celigo, enabling smooth communication for efficient order fulfillment and streamlined shipment management.
Data Transmission
Automated the transmission of PO and SO IDs from NetSuite to NorWood to initiate and streamline the shipment process.
Detail Retrieval
Enabled NorWood to fetch essential details related to POs and SOs through the SOAP interface, ensuring accurate and timely processing of orders.
Fulfillment Creation
Automated the creation of fulfillments within NetSuite, allowing NorWood to update order status and shipment details efficiently.
Error Handling and Validation
Established robust error handling and logging mechanisms, ensuring any discrepancies or communication failures were resolved swiftly, minimizing operational disruptions.
Challenges
Integrating NetSuite and NorWood presented specific technical challenges that required careful handling to ensure seamless data flow and accuracy.
SOAP Protocol Complexity
Managing the SOAP protocol’s intricacies, such as message structures and error handling, required specialized expertise.
Data Mapping
Accurate mapping and transformation of data between NetSuite and NorWood systems required careful planning, especially for POs and SOs.
API Constraints
Overcoming API limitations such as rate limits and payload size required efficient batching and data handling strategies.
Results
The integration delivered substantial improvements, streamlining order processing, fulfillment, and operational efficiency.
Automated Data Transmission
Successfully automated the transmission of PO and SO IDs, significantly reducing manual data entry and improving shipment accuracy.
Accurate Fulfillment Process
NorWood efficiently retrieved PO and SO details and processed shipments accurately, reducing errors in the order fulfillment process.
Streamlined Fulfillment Creation
Automating fulfillment creation in NetSuite improved tracking, enabling faster and more accurate order management.
Enhanced Efficiency
By reducing manual intervention and automating key processes, overall operational efficiency was greatly improved, leading to faster fulfillment cycles.
