80%
improved forecasted order management and syncing from Shopify to NetSuite.
75%
efficient stock reservation system for better availability.
70%
optimized order syncing, enhancing performance during peak times.
About
Client
Business
Growing E-commerce Leader
Toby is a fast-growing e-commerce business that uses the Shopify platform with the Submarine app to manage customer orders, including forecasted orders based on demand predictions.
Demand-driven Operations
With a need to manage future demand and ensure timely fulfillment, the client required a seamless integration between Shopify Submarine and NetSuite to improve their operational efficiency and inventory management.
Focus on Timely Fulfillment
The project aimed to enable Toby to track forecasted orders, reserve stock, and optimize inventory ahead of sales.
Our Solutions
We implemented a custom integration between Shopify Submarine and NetSuite using tailored flows and scripts for forecasted orders and stock management.
Forecasted Order Integration
Custom flows synced forecasted orders as “planned orders” in NetSuite, ensuring clear differentiation from actual sales orders and accurate stock allocation.
Stock Reservation System
Automated stock reservation for forecasted orders was set three days in advance, ensuring availability without impacting confirmed orders.
Order and Stock Update Automation
Real-time syncing of updates to forecasted orders maintained accurate inventory and order visibility in NetSuite.
Performance Optimization
Optimized batch processing enabled efficient handling of high volumes, ensuring smooth NetSuite performance during peak demand.
Challenges
Managing integration complexities for accurate demand forecasting and inventory synchronization between Shopify and NetSuite.
Forecasted Order Management
Integrating forecasted orders, which are not actual sales, presented challenges in ensuring these orders did not interfere with confirmed sales orders.
Stock Reservation Accuracy
Ensuring stock was reserved for forecasted orders three days in advance without affecting availability for actual sales required a robust system.
System Performance
High volumes of forecasted orders needed to be processed without slowing down NetSuite or causing errors.
Results
Achieved improved demand forecasting and inventory efficiency with automated integration between Shopify and NetSuite.
Improved Inventory Management
By importing forecasted orders from Shopify Submarine into NetSuite, the system was able to reserve stock in advance, leading to better stock control and more efficient fulfillment.
Automation of Manual Tasks
The integration automated previously manual tasks, such as updating forecasted orders and managing stock levels, reducing errors and freeing up operational resources for more strategic initiatives.
Reduced Stockouts
The proactive reservation of stock for forecasted orders significantly reduced the risk of stockouts, particularly for high-demand items, improving customer satisfaction and minimizing fulfillment delays.
Enhanced Forecasting
With visibility into forecasted orders in NetSuite, the business gained valuable insights into upcoming demand, allowing for more accurate inventory planning and replenishment, leading to better supply chain management.
